Transparent staff ratings caregivers can actually see
Every caregiver has a rating built from what happened on their visits: on-time clock-ins, completed notes, and client feedback. They can open it, see what's driving it, and see what would move it. A rating nobody hides from is one people can improve.
Caregivers see their own rating, and what's behind it
Most rating systems live in the office and caregivers hear about them at review time. In CareWave, a caregiver opens the app and sees their rating, the factors that make it up, and which ones would move it. The office sees the same thing. Nobody is guessing, and nobody is surprised.
Built from what happened on the visit, not from an annual review
The rating draws on records CareWave already has: whether the caregiver clocked in on time, whether the visit note was completed and approved, whether credentials are current, and what clients and families say. It updates as visits happen, so a good month shows up as a good month. The office still makes the people decisions; the rating just gives everyone the same facts.
The rating is right there when you're choosing who gets the shift
When a shift needs filling, each qualified caregiver's rating sits beside their name, along with their history with that client. Schedulers can put reliable caregivers first for the shifts and clients that matter most, and caregivers know that showing up on time and finishing their notes is what gets them there. It's a fair reason to say yes, and a clear one to explain.
See a caregiver's rating from both sides
Start a free trial, or book a 30-minute demo and we'll walk through staff ratings from the caregiver's app and from the office, using scenarios from an agency your size.