CareWave matches caregivers to clients by skills, location, and availability, and flags conflicts before they're saved. When a shift opens up, Lisa, our voice agent, calls your caregivers to fill it and logs every call. You get your hours back for running the agency.
When a caregiver calls off, Lisa starts calling the caregivers who are qualified and available, explains the shift, and takes a yes or no. Every call is logged, so you can see who was asked and what they said. The office confirms the fill instead of working through a phone tree.
For each shift, CareWave shows the caregivers who have the skills the client needs, are cleared to work, are available, and are close enough to get there. Their rating and history with that client sit next to the name. You pick from a short list instead of scrolling through the whole roster.
If a shift overlaps another one, falls outside a caregiver's availability, or needs a skill they don't have on file, CareWave tells you while you're still on the screen. Changes reach the caregiver's phone as soon as they're saved. Fewer surprises on the day, and fewer calls from a caregiver standing at the wrong door.
Start a free trial, or book a 30-minute demo and we'll walk through matching, conflict checks, and open-shift fill with Lisa, using scenarios from an agency your size.