A family portal that answers the question before the phone rings
Families see who visited, when they arrived, and how the visit went, the same day. The care report comes from the caregiver's own approved note, so what the family reads is what actually happened.
Families know the caregiver arrived without asking
When a caregiver clocks in, the family can see it. When the visit ends, they can see that too, along with the report that follows. Photo updates, with the client's consent, and direct messaging live in the same place. Most of the calls your office takes from worried relatives stop needing to happen.
Care reports a daughter can read on her lunch break
Every visit produces a report the family can read the same day: what was done, how their loved one was, anything worth knowing. It starts as the caregiver's two-minute voice note, WaveAI writes it up in plain language, and the caregiver approves it before the family sees it. No clinical shorthand to decode.
Only the people the client has authorized can see the care
Family access is by invitation from your agency. Each authorized relative gets their own login and sees only their loved one's care. Everything is handled under HIPAA, with a BAA on every plan, and you can remove access the moment a family's situation changes.
See the portal the way a family would
Start a free trial, or book a 30-minute demo and we'll walk through the family portal from the first visit update to the care report, using scenarios from an agency your size.