One place for the messages that used to live in group texts
Schedule changes, open shifts, and client updates reach the right caregivers as push notifications and in-app alerts. Team messaging lives in the same app as the schedule, so the conversation and the shift it's about are never in two different places.
Team messaging inside the app, not in a group text
Office staff and caregivers message each other in CareWave, one-to-one or as a group. A conversation about a client stays with that client's care, in a place that's covered by your BAA rather than on someone's personal phone. Caregivers get a push notification and can reply from the same app they clock in with.
Open shifts, late clock-ins, and call-offs, the moment they happen
The alerts that matter to the office arrive as they happen: a caregiver hasn't clocked in ten minutes into a visit, a shift just opened up, a call-off came in. Caregivers see open shifts they're qualified for and can claim them from their phone. Each person chooses which alerts they want, so nobody mutes the app because it's too noisy.
The caregiver walking in tomorrow knows what changed today
When a client's care needs are updated in their profile, the caregivers on that client's schedule are told. When a shift moves, the caregiver it moved for is told. Updates go to the people they affect, not to everyone, so the alerts that arrive are the ones worth reading.
See how a schedule change reaches your team
Start a free trial, or book a 30-minute demo and we'll walk through alerts and team messaging using scenarios from an agency your size.