Performance you can see, for the whole team
CareWave gives every caregiver a transparent rating built from their actual work, and gives you a dashboard that shows how the team is doing over time. Caregivers can see what drives their score, so it's a conversation, not a mystery. Every Monday, Wave Digest sums up the week in plain English.
A rating caregivers can see and understand
Each caregiver's rating is built from their actual work: on-time arrivals, completed visit notes, and how visits went. Caregivers see exactly what moves their score, so a low number comes with a reason and a path to fix it. You get a fair way to recognize the people who show up.
See what's slipping before it shows up as churn
The performance dashboard shows trends by caregiver and across the team: reliability, documentation, and hours. You spot the person who's struggling and the person who's carrying the schedule, and you act on both with the record in front of you rather than a hunch.
Track documentation and compliance without micromanaging
Every visit ends with a report the caregiver reviews and approves, so documentation quality is visible visit by visit. Certifications and EVV records are tracked in the background. Families read the same-day care report and can raise anything that doesn't match what they saw.
Make staffing decisions with the record in front of you
Start a free trial, or book a 30-minute demo and we'll walk through staff ratings, the performance dashboard, and Wave Digest using scenarios from an agency your size.