See your loved one's care without calling the office

The CareWave family portal shows who visited, when they arrived and left, and a care report for every visit, the same day. You can message the agency from the same place. Several family members can each have their own secure login.

Elderly woman receiving home care while family follows along online
Dashboard

Everything about the care in one place

The portal shows the visit schedule, the caregivers who come, and a report for each visit written at clock-out and approved by the caregiver. Open it on your phone or your computer and you have the whole picture.

The whole picture
Family access
Visit schedule
Visit notifications
Peace of mind
Illustration of a family dashboard summarizing care details on one screen
Updates

Know when care started, when it ended, and how it went

You're notified when the caregiver arrives and when they leave. The same-day care report tells you what was done and how your loved one was doing. If something is different from what you expected, you can message the agency straight from the portal.

Arrival and departure alerts
Same-day care reports
What was done
Visit complete
Secure messaging
Illustration of a family member checking the latest care status update
Access

Secure access for the family members who need it

Each family member gets their own login, and the agency controls who has access. Read care reports, check the schedule, and send a message, from a phone or a desktop. The right people can see the care and nobody else can.

Phone and desktop
Secure login
Several family members
Full visibility
Built around the family
Illustration of a family member entering a password to log in

Give families a window into the care

If you run an agency, start a free trial or book a 30-minute demo and we'll show you the portal from the family's side, using scenarios from an agency your size.